Our sales and marketing team attended a new version release seminar for ACT!. We utilize ACT! as our primary contact and customer manager. As most businesses, we have a set of tasks we complete with the use of the software. I believed there was so much more we could be doing but were not taking the time to research what it could do and what we should be doing.
At the seminar, a certified software professional demonstrated basic and advanced best practices used with the software and how the new version makes some tasks even easier to accomplish. An added value of the seminar was the question and answer period. Like minded business owners and managers were able to identify challenges they face with the current software and make suggested improvements for future development.
At the conclusion of the ACT! event we immediately identified three best practices we needed to implement to improve how we serve our subscribers and communicate with prospects. Interestingly enough, one of the tasks was providing a similar program for our subscribers to provide best practices training to accelerate the benefit of our services to their business.
Bowling Music Boot Camp was born. Our goals are to ensure that subscribers are effectively utilizing the marketing , entertainment and enhancers services to increase their business revenues while improving their customer’s experience.
Our Boot Camp is created and directed by Adam Melrose and Atilia Daminelli . They have done an excellent job in putting together a program to meet our goals. The first Boot Camp was completed on July 20th and it exceeded our expectations. There was an incredible amount of interaction and our post polling has come back with a rating of 9 out of 10! As the program matures, it will become a significant added value service to our subscribers.
We have effectively taken someone else’s idea, modified it to make it our own and improved our business. Interested in taking some of our ideas and making them your own to improve your business? Register today for our next Boot Camp, it’s August 18th on a computer near you!
